Contact information

Contact Information

If you have a question about your Nook Box order, subscription, shipping, return or any of our products, please get in touch.

Nook Box

Email: hello@nookbox.com.au

Postal address:
Parcel Locker 10304 01206
Shop 1, 31–32 Douglas Street
Noble Park VIC 3174
Australia

For order or subscription enquiries, please include your order number and the email address associated with your Nook Box account where possible so we can assist you more quickly.

Customer enquiries are responded to as soon as reasonably possible during our normal business operations.

For specific information about purchases, please also refer to our:

  • Terms of Service

  • Returns & Refunds Policy

  • Shipping Policy

  • Subscription Policy

  • Privacy Policy